Contact

Please review some FAQ first!

When will I get my order?

Generally expect your order to be shipped within 3 business days after your order is placed. If the shipping time is longer, send an email to hello@milkysensei.com with the email subject "order status" to receive updates. Additionally, check the Milky Sensei Instagram feed and story to get updates on shipping!

Expect shipping times to vary depending on your location. Orders within the Australia take roughly 5 to 10 business days to reach their destination, while international orders are expected 25+ business days.

Do you do refunds?

Refunds for orders are only accepted within 24 hours of purchasing, to which the customer is able to refund themselves by clicking "Cancel" within their order email confirmation. This automatically cancels and refunds the order. After this point ALL SALES ARE FINAL.

Problem with an order?

Contact me at hello@milkysensei.com with the e-mail subject "order problem" and describe your issue. Make sure to provide your order number.

Do you accept Collaborations or Sponsors?

Yes we do! Please understand that we cannot guarantee that we will accept your request. If you've got a idea, fill out the form below and we will review it!

Still have a question?